Refund policy

We accept returns within 14 days of delivery. To be eligible, items must be:

Unused
Unopened
In their original packaging
In the same condition in which they were received

Items that have been opened, used, or damaged after delivery are not eligible for return.

Non‑Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

Skincare products
Beauty products
Personal care items
Sale or clearance items

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are issued to your original payment method. Shipping fees are non‑refundable.

Exchanges

We only replace items if they arrive defective or damaged. To request an exchange, contact us within 48 hours of delivery with photos of the issue.

Order Cancellations

Orders can be canceled within 1 hour of purchase. After this window, the order may already be processing and cannot be canceled.

Shipping Returns

Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Contact

For return or refund questions, email us at: support@[yourstore].com

📄 Terms of Service (Shopify‑Ready)

Overview

This website is operated by [Your Store Name]. By visiting our site or purchasing from us, you agree to our Terms of Service, including all policies referenced here.

Online Store Terms

You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or harmful code.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Content may not be reproduced, copied, or exploited without written permission.

Accuracy of Information

We are not responsible if product descriptions, pricing, or availability contain errors. We reserve the right to correct any errors and update information at any time.

Products or Services

Certain products may be available exclusively online. We reserve the right to limit quantities or discontinue products at any time.

Billing & Account Information

We may refuse any order you place with us. You agree to provide accurate, complete, and current purchase and account information.

Third‑Party Tools & Links

We may provide access to third‑party tools or links. We are not responsible for third‑party content, services, or websites.

User Comments & Submissions

Any comments or submissions you send may be used by us without restriction. We are not obligated to maintain comments in confidence or respond to them.